Your privacy is of the utmost importance at Easy Startup Canada. This Privacy Policy describes our practices of collecting and retaining your data. The use of Easy Startup Canada is voluntary and every user must agree to our Terms of Service (http://easystartup.ca/terms-of-service). We will never rent, sell, or provide your personalized data to a third party.

The data we collect

Easy Startup Canada collects data in three places, the website (http://easystartup.ca), our input clients (Mac, Windows, Linux, Chromebook, Android, and iOS) and by the telephone calls.

Our Call Centres:

  • Every single telephone call placed through Easy Startup Canada’s business phone numbers shall be recorded and stored in our digital archives.
  • Personal information. Upon the registration process through telephone calls we will require to gather your personal information – Organization name, team size, preferred settings, preferred billing cycle, email, telephone number.
  • Payment Information – If you have selected a plan in Easy Startup Canada we will collect either your credit card number or void cheque information which will be transmitted via SSL encryption to our payment gateway.

Our Website:

  • Payment Information – If you have selected a plan in Easy Startup Canada we will collect either your credit card number or void cheque information which will be transmitted via SSL encryption to our payment gateway.
  • Information collected during signup – Name, email, company size, password, phone (optional)

Information collected during setup – Organization name, team size, logo (optional), preferred settings, team member’s email and role.

  • Automatic Data Collection:
    • As you navigate and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
      • Details of your visits to our Website, including traffic data, location data, and other data and the resources that you access and use on the Website.
      • Information about your computer and internet connection, including your IP address, operating system, and browser type.
    • The information we collect automatically helps us to improve our Website and to deliver a better and more personalized service. The automatic data collection includes cookies:
      • As you browse the Easy Startup Canada’s website, advertising cookies will be placed on your computer so that we can understand what you are interested in.

Input Devices:

  • Information collected by the Easy Startup Canada mobile app (iOS and Android):
    • Easy Startup Canada uses the GPS device on your phone to store its location and display this on a map at Easy Startup Canada.com and your mobile device. This data is only collected if the mobile app is being used.

User Contributions:

You also may provide information to be posted on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. We cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

This Privacy Policy also applies to information that you provide to us in email, text, and other messages.

 

Where your data is stored

Easy Startup Canada stores all activity, app, URL data in our databases that are hosted and managed on Google Cloud Platform. Easy Startup Canada has chosen Google Cloud Platform because of its industry standard security levels, uptime of data, and speed.

You can read more about Google Cloud Platform security measures here:

https://cloud.google.com/security/

Transmission of data

All Easy Startup Canada payment details are uploaded via SSL over the standard HTTPS port (443). Our input clients do all information uploading directly to Google Cloud Platform servers (all information never pass through our servers).

 

Who has access to your data

If you use Easy Startup Canada in your capacity as an employee, your employer has direct access to your data. If you are an independent contractor, the person or entity with whom you contract has direct access to your data. In addition, Easy Startup Canada employees may have access to your data for testing or the general improvement of our software, to notify you about changes to our Website or any products or services we offer or provide through it, or to fulfill the purpose for which you provided it. See our Terms of Service (http://easystartup.ca/index.php/terms-of-service) for additional information in this regard.

Update

Our Privacy Policy may change from time to time and all updates will be posted on this page. This version of the Privacy Policy is effective as of 15 Aug 2017.

Contact

Questions, comments or complaints regarding Easy Startup Canada’s Privacy Policy or data collection and processing practices can be sent to support@easystartup.ca.